Privacy Policy

Techable Australia Pty Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit techableaustralia.com.au, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily provide when you contact us, fill in a form, or subscribe to our newsletter.

Derivative Data

Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

Financial Data

Financial information, such as data related to your payment method (e.g., credit card numbers), may be collected when you purchase our services. We store only very limited financial information — payment processing is handled by trusted third-party providers.

Data From Social Networks

User information from social networking sites such as LinkedIn, Facebook, and Instagram, including your name, social network username, location, and profile picture, if you connect your account to ours or interact with our social content.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you to:

• ■Create and manage your enquiry or account.
• ■Respond to and fulfil service requests and communications.
• ■Send you newsletters, updates, and marketing communications (with your consent).
• ■Monitor and analyse usage and trends to improve your experience with our site.
• ■Notify you of updates to our services, policies, or website.
• ■Prevent fraudulent transactions and monitor against theft.
• ■Comply with our legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

If you believe your personal information has been compromised, please contact us immediately at admin@techableaustralia.com.au.

5. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

• ■Access the personal information we hold about you.
• ■Request correction of inaccurate or out-of-date information.
• ■Request deletion of your personal information, subject to our legal obligations.
• ■Opt out of receiving marketing communications from us at any time.
• ■Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

6. Cookies & Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our site to help customise the site and improve your experience. For full details on how we use cookies, please review our Cookie Policy.

7. Third-Party Websites

Our website may contain links to third-party websites and applications of interest, including advertisements and external services. Once you leave our site, we are not responsible for the privacy practices of other sites and encourage you to read the privacy statements of every site you visit that collects personally identifiable information.

8. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date of this page. We encourage you to review this page periodically to stay informed.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: